What Microsoft Dynamics CRM Solution Do?

CRM solutions streamline processes and increase profitability in your sales, marketing, and service divisions. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not maximizing your business relationships.

The fundamentals of CRM :

• Centralize customer information
• Automate marketing interactions
• Provide business intelligence
• Facilitate communications
• Track sales opportunities
• Analyze data
• Master Planning (resources) – purchase and production planning
• Enable responsive customer service