IBM Customer Experience

IBM Customer Experience Suite delivers rich, engaging and personalized web experiences through multiple channels. This customer experience management software integrates web portal, social and mobile technologies with content and analytics to help you anticipate customer needs and build brand loyalty. Create more targeted, contextual content with a cloud-based solution helping you integrate applications on and off premises for faster deployment at lower cost. Respond to individual expectations, reach more customers and deliver exceptional customer experiences.

Features :

• Reliability
• Physical Security
• Scalability and Flexibility
• Utility style costing
• Responsive load balancing